Privacy Policy

A legal disclaimer

Legal Disclaimer for Olivia’s Heritage Spa

The information provided on Olivia’s Heritage Spa website, including product descriptions, ingredient lists, and skincare advice, is for informational purposes only. By using this website, you acknowledge and agree to the following:

Not Medical Advice – Our products and content are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with a licensed healthcare professional before using any new skincare products, especially if you have allergies, sensitivities, or pre-existing conditions.
Individual Results May Vary – The effectiveness of our products depends on individual skin types, conditions, and usage. We do not guarantee specific results.
No Liability – Olivia’s Heritage Spa and its affiliates are not responsible for any adverse reactions, injuries, or damages resulting from the use or misuse of our products. Customers assume full responsibility for their skincare choices.
Product Safety & Ingredients – We use high-quality, natural, and organic ingredients in our formulations. However, it is the customer’s responsibility to review ingredient lists for potential allergens. Conduct a patch test before full application.
Intellectual Property – All content on this website, including product names, descriptions, images, and branding, is the property of Olivia’s Heritage Spa and may not be copied, reproduced, or distributed without written permission.
Changes & Updates – We reserve the right to modify or discontinue products, pricing, and website content at any time without prior notice.
Governing Law – These terms and conditions are governed by the laws of California / USA Any disputes must be resolved through legal channels in accordance with these laws.

Privacy Policy - the basics

Effective Date: February 12, 2025

At Olivia’s Heritage Spa, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
Non-Personal Information: IP address, browser type, and website usage data to help improve user experience.

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders.
Improve our website, products, and services.
Send promotional emails (you may opt out at any time).
Respond to customer inquiries and provide support.

3. How We Protect Your Information

We take security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with trusted third-party services that assist in payment processing, order fulfillment, and marketing. These parties are required to keep your information confidential.

5. Cookies & Tracking Technologies

We use cookies to enhance user experience, track website analytics, and remember preferences. You can adjust your browser settings to decline cookies, but this may affect website functionality.

6. Your Rights & Choices

Access & Update: You can request access to or updates to your personal information.
Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email.
Data Deletion: You may request the deletion of your personal data unless it is needed for legal or business purposes.

7. No Returns, Refunds, or Exchanges

All sales are final. Once a product has been opened, it cannot be exchanged or refunded.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a revised effective date.

9. Contact Us

For questions about this Privacy Policy, please contact us at:
📧 info@oliviasheritage.com
📍 2908 Freedom Blvd. Watsonville CA, 95076

By using our website, you agree to the terms outlined in this Privacy Policy.